Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at
contact@elyone.netOrder
You may place your orders anytime online 24/7 on our website www.elyone.net
We accept all major credit cards, just choose PayPal and it will prompt you to the next page where you will be able to insert the digits of your credit card. No Bank transfers or money orders.
When placing an order, the correct billing address must be entered for the order to be approved. The billing address is the address registered on your account.
Returns
Unfortunately, once your order has been processed , we are unable to modify or cancel any order or apply any coupon codes. When you order arrive please follow exchange instructions for a store credit.
Shipping
Yes, we ship worldwide!
You will receive an email order confirmation once your order has been received , in addition a shipping confirmation email will be sent once your order has been shipped. This confirmation will include the tracking number of your package. Please check in your item's description which will let you know in advance before placing your order if it is a Pre-order item will be shipped within 12-20 business days and you will receive a shipping confirmation email once it's shipped.